Return & Refund Policy

At Jersey Fanatics, customer satisfaction is our priority. If you experience any issue with your order, our support team will be ready to assist you.

Please review the conditions below regarding returns, exchanges, and refunds.

Defective or Incorrect Products

If you receive a product that is damaged, defective, or different from the one ordered, please contact our support team and provide clear photos or a video showing the issue.

After verification, we will arrange an appropriate solution, which may include replacement or refund, depending on the situation.

Return Request Period

Return or exchange requests must be submitted within 7 days after the delivery date.

Requests made after this period may not be eligible for return or refund.

Return Conditions

To qualify for a return or exchange, the item must:

* be unused
* be in original condition
* include original packaging and tags

Items that do not meet these conditions may not be accepted.

Non-Returnable Items

The following items are not eligible for return or exchange:

* products with incorrect size selection by the customer
* customized or personalized products (names, numbers, patches)
* promotional items or free gifts

We recommend carefully reviewing the size chart before placing your order.

Return Shipping Costs

Shipping costs related to returns or exchanges are the responsibility of the customer, except in cases where the product received is defective or incorrect.

Refund Processing

Once the returned item is received and inspected, the refund request may take up to 7 business days to be reviewed and approved.

If approved:

* credit card refunds may take 30 to 90 days depending on the financial institution
* PayPal refunds will follow the standard processing time of the platform

Order Cancellation

Orders may only be cancelled before they are processed and shipped. Once the order has been shipped, cancellation is no longer possible.